Knowledge base

Important information

Below you will find our knowledge-base on livestock questions.

You can read about the system requirements and preparation for Clickker/CAS installations here

Is Clickker multi-threaded or single-threaded?

Single-threaded systems execute tasks sequentially, one after the other, which ensures simplicity and lower memory usage, making them ideal for simple applications (e.g. Node.js). Multi-threaded systems execute tasks concurrently using multiple CPU cores, which significantly improves performance for computationally intensive or I/O-heavy tasks, but at the same time introduces complexity, overhead and potential synchronisation issues […]

Clickker registration on integration Exact Online

Information new Clickker Exact Online integration. Roadmap

Which version of Clickker (for Exact Globe) do I have?

Finding out the already installed version of Clickker. Via https://www.clickker.nl/release-notes/ you can see whether you have the latest build

Is the E-SDK Exact Globe Next Client also supported instead of E-Connectivity Client?

The Exact SDK Globe Next client vs the Exact Connectivity Client. We only support the Exact Connectivity Client.

IP number whitelisting

IP number for possible whitelisting!

Known error messages and instructions integration Exact Officient/Geo Dynamics

Something went wrong while synchronising absences / The user named ????? was not found within Officient

HTTP Error 503. Service unavailable

503 Service unavailable

An error has occured / SDKConnectionRepository

At System.Linq.Enumerable.Last... at Clickker.Core.Repositories.EntityService.SDKConnectorRepository. Known issue when switching to Exact Globe+.

Error message: Status code 504

BadRequestException: Bad Request Exception response: { statusCode: 504, message: [AxiosError: Request failed with status code 504] {

1004 Connection error / SDK

{ "Message": "Error create SDK connection. Server name : ????? , Database : ????, Message : 1004 - Connection Failed"}

Exact Online restrictions bookings and API calls

Unfortunately, the Exact Online API imposes restrictions on the number of calls that can be made.

Error message: Failed to login to Globe

Various causes and solutions for the error message "Failed to login to Globe".

What do you need to consider when updating Exact Globe with regard to Clickker?

If you are updating Exact then it is advisable to temporarily stop Clickker to avoid problems.

Invalid license key

What does the error message: Invalid licence key mean when I want to create or update data in Exact Globe using Clickker?

Support questions Clickker

Before submitting a support question to Sense Cloud, you must provide us with the correct information to properly answer a question.

Exact online: Error message: "Your One Exact Identity account is configured for multiple users."

Your One Exact Identity account is configured for multiple users. This type of account is not supported by API Connections. Create a separate One Exact Identity account for each user.

Clickker transfer to new server

When moving Clickker to a new server, the following is extremely important! Disable Clickker on the old server or virtual server and request new API key.

Request/change API key within Clickker

Within Clickker, permissions can be assigned per item for: read, create and update.