Knowledge base

Important information

Below you will find our knowledge-base on livestock questions.

You can read about the system requirements and preparation for Clickker/CAS installations here

Status Clickker / Exact Online API

Exact Online API status. If there is a fault with Exact Online and important for Clickker the API of Exact Online you will find it here.

How do I link Clickker's user to Clickker's website?

Link Clickker user in Exact with Clickker's website. Procedure.

Permissions/restrictions in Exact Globe do not always give desired result via Clickker

Rights of a user or restrictions set for master data do not always have the desired effect on the results Clickker (Exact SDK/Entity) gives.

Error message: The object reference is not set to an instance of an object / Stack trace error messages

'ExceptionMessage': 'The type initialisation function for has raised an exception.', Stacktrace / Object reference is not set on an instance of an object.

Add new administration for Clickker (Exact Globe)

If you also want to link another administration, you need to perform a number of actions to enable this.

Clickker reconnects to Exact Online

If a problem occurs due to an update of Exact Online or failure/maintenance on the Exact Online API, it may be necessary to restore the connection to Exact Online.

Relationships - Free Fields Exact Globe vs. Clickker

Relationships and free fields and how they match in terms of naming with Exact and the database.

Article - Free Fields Exact Globe vs. Clickker

Items and free fields and how they match in terms of naming with Exact and the database.

Clickker registration for Exact Online

How do I create a Clickker registration to link with Exact Online?