RPA or API? This is how to make the right choice for your Exact integration

Why be difficult when it can be smarter?

Many companies want to automate processes but get stuck on demand: Do we build an API link, or opt for an RPA solution like Orbis?

The differences are often technical - but the impact on your business is anything but technical: scalability, maintenance, cost and speed depend on the right choice.

That is why we entered into a conversation with Gert Hiddes, consultant at Sense Cloud and expert on Exact integrations.

What you need to know about RPA and API

RPA (Robotic Process Automation)

RPA automates manual tasks within one system. Think of sending invoice reminders or reports automatically. It simulates human actions, often through the user interface.

"RPA is ideal for repetitive tasks in a fixed pattern," says Gert.
"But as soon as you want to link with other systems, it quickly becomes cumbersome."

API (application programming interface)

APIs establish direct connections between different systems. They operate at the technical level and exchange data without a user in between.

"APIs allow for scalable and future-proof integrations. Clickker is one such platform that makes this possible."

What works best in practice?

Orbis

• Strong in internal tasks within one system
• Works with XML and fixed formats
• Additional storage or intermediate steps often required
• Sensitive to interface changes

Clickker

• API-first and cloud-based
• Flexible data model (JSON, CSV etc.)
• Direct link between systems
• Less maintenance, better logging and error detection

"One customer needed ten steps to convert data. With Clickker, we did it in three - and they could turn off their server."

What fits your organisation?

Gert's advice:

• Select RPA if you only tasks within one system want to automate.
• Go for API if you data between multiple systems want to make it work together.
• Combine them smartly if necessary - but do think about scalability, maintenance and future-proofing.