{"id":7450,"date":"2023-08-09T13:53:43","date_gmt":"2023-08-09T11:53:43","guid":{"rendered":"https:\/\/www.clickker.nl\/?page_id=7450"},"modified":"2026-08-11T10:28:49","modified_gmt":"2026-08-11T08:28:49","slug":"updater-manual","status":"publish","type":"page","link":"https:\/\/www.clickker.nl\/en\/handleiding-updater\/","title":{"rendered":"Guide to manual adjustments for future Clickker updates"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7450\" class=\"elementor elementor-7450\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67fb61c e-flex e-con-boxed e-con e-parent\" data-id=\"67fb61c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-295e075 e-con-full e-flex e-con e-child\" data-id=\"295e075\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb8130e elementor-widget elementor-widget-shortcode\" data-id=\"cb8130e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8fb9be6 e-con e-atomic-element e-flexbox-base e-ae00f8c\" data-id=\"8fb9be6\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"8fb9be6\" >\n    \t\t<div class=\"elementor-element elementor-element-315e070 elementor-widget elementor-widget-text-editor\" data-id=\"315e070\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Step 1: Download the zip file from:<\/p><p><a href=\"https:\/\/app.clickker.nl\/Clickker.Update.zip\" target=\"_blank\" rel=\"noopener\"><strong>https:\/app.clickker.nl\/Clickker.Update.zip<\/strong><\/a><\/p><p><em>(If you are unable to download this, please copy the full URL to the clipboard and paste it into the address bar of your web browser)<\/em><\/p><p>Step 2: Stop the Windows service: Clickker.Updater<br \/>Step 2 a) Use the Windows search bar to search for the word \u2018services\u2019. Open the application that appears in the results.<\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-15226\" src=\"https:\/\/www.clickker.nl\/wp-content\/uploads\/2026\/08\/1.png\" alt=\"\" width=\"195\" height=\"100\"><\/p><p>Step 2 b) On the screen that now opens, look for Clickker.Updater<\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-15227\" src=\"https:\/\/www.clickker.nl\/wp-content\/uploads\/2026\/08\/4.png\" alt=\"\" width=\"427\" height=\"28\"><\/p><p>Step 3 c) Right-click on Clickker.Updater and select \u2018Properties\u2019<\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-15228\" src=\"https:\/\/www.clickker.nl\/wp-content\/uploads\/2026\/08\/2.png\" alt=\"\" width=\"211\" height=\"218\"><\/p><p>Step 4 d) You can stop the service via the screen that opens. You will also see straight away where the Clickker installer has been placed<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15229\" src=\"https:\/\/www.clickker.nl\/wp-content\/uploads\/2026\/08\/3.png\" alt=\"\" width=\"397\" height=\"338\"><\/p><p>Step 5) Navigate to the folder where the Clickker Updater is installed; in our example, this is D:\\TOOLS\\Clickker Updater<br \/>Step 6) Unzip the file you have downloaded<br \/>Step 7) Start the Clickker.Updater service.<\/p><p>To check whether this has worked, you can open the Serviceconfig.tsc file in the Clickker folder mentioned above using Windows Notepad to verify that the very latest version has been installed. From 10 August 2026, this should be Build 8644, and for updates released after that date, the build number will be higher!<\/p><p><strong>Troubleshooting:<\/strong><\/p><p>If things do go wrong and Clickker doesn\u2019t respond or the updater fails to start, there are two further steps you can take:<\/p><ol><li><span style=\"background-color: transparent;\">Temporarily grant the \u2018clickker\u2019 SQL user sysadmin rights so that databases can be updated. This sometimes goes wrong<\/span><\/li><li>Edit the web.config file in the c:\\inetpub\\clickker folder and ensure that the UpdateDatabases key is temporarily set to \u201cyes\u201d. This will automatically be reset to \u201cno\u201d once the update has been carried out, which is correct as it is no longer required afterwards.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Stap 1: Download het zip bestand van: https:\/app.clickker.nl\/Clickker.Update.zip (mocht het niet lukken dit te downloaden. kopieer dan de volledige url naar het klembord en plak deze in de adresbalk van uw internet browser) Stap 2: Zet de windows service: Clickker.Updater uitStap 2 a) Via de zoekbalk van windows kunt u op het woord services zoeken [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7450","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.clickker.nl\/en\/wp-json\/wp\/v2\/pages\/7450","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.clickker.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.clickker.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.clickker.nl\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.clickker.nl\/en\/wp-json\/wp\/v2\/comments?post=7450"}],"version-history":[{"count":56,"href":"https:\/\/www.clickker.nl\/en\/wp-json\/wp\/v2\/pages\/7450\/revisions"}],"predecessor-version":[{"id":15252,"href":"https:\/\/www.clickker.nl\/en\/wp-json\/wp\/v2\/pages\/7450\/revisions\/15252"}],"wp:attachment":[{"href":"https:\/\/www.clickker.nl\/en\/wp-json\/wp\/v2\/media?parent=7450"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}